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Because we works with an international sources, delivery time and shipment availability may vary for different countries. However, the vast majority of our merchandise is shipped via USPS, UPS, FedEx or DHL within SEVEN TO FORTEEN BUSINESS DAYS of ORDER PLACEMENT. Please contact us at for more information.

All Sales Should be Considered Final. Returns will only be accepted under the following conditions:

1. If you have not opened the box, you can return the product to us for refund, credit or replacement within 15 days, no questions asked.

You must return the product to us undamaged AND in perfect condition. The product must be unregistered, and with all manuals and enclosures that shipped with the product. If it is a Retail Box product, you must return it in a protective cardboard box or other similar shipping carton like the one we used to ship it to you originally. Damaged and/or incomplete products are subject to restocking fees of from 10% to 50%. In cases of major damage or abuse, the product may be refused.

Please note: Shipping charges are NOT refundable

To avoid costly returns, check the System Requirements for each title. Be sure you have at least all of the system requirements before ordering. If there are any questions, please contact us before you order.

In cases of return, email with Your Name, Your Order Number (invoice number on your invoice), the title of the product, and the specific problem you have encountered.

If we have sent you an incorrect product by mistake, we will replace it with the correct product at no cost to you. Call us or Email for a replacement shipment.

Last Updated: 17 Oct 2010 02:03:40 PDT home  |  about  |  terms  |  contact
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